Friday, March 25, 2022
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How might this occur – podcast

If you’re an everyday listener to the podcast or an e-commerce watcher, you understand “the season” is essential for us. It’s a yearly recurring theme within the podcast. You’re most likely additionally conscious that uptime and responsiveness of our app and web site are essential. And also you may need seen that enabling our software program engineers to carry out at their peak is essential for us. Enabling groups and engineers is what we do to construct an important place to engineer.

And generally issues simply go bitter. An ideal storm happens that’s undoubtedly not a tailwind…

As our CTO will say “by no means waste a great disaster”. We’ve got to study from what occurred. Let’s discover a kind of incidents. We return to the season begin of 2019. Simply earlier than the beginning of the Friday Afternoon Drinks, an enormous incident began in our Android App. This triggered downtime in different areas of the platforma as nicely. And perhaps identical to when investigating a aircraft crash there isn’t just one factor that was off however a collection of unlikely issues occurred in a brief span of time. Let’s dive into this.

What the episode covers

  • Why is studying from failures an essential matter to share?
  • Some context, what a part of the panorama are we speaking about within the episode?
  • What was your perspective? What have been you doing and what occurred?
  • Taking just a few steps again: What was the method of incident administration  and the way did we step-by-step repair the problem?
  • When the mud settled: What did we study? What did we enhance?


  • Julius van Dis – Full-Stack engineer at Flock. He was liable for the app, particularly its direct backend. Among the tasks he has accomplished embrace making the app and repair panorama multilingual, the migration and integration of a brand new gateway, creation of a basket API and improved app updates.


Peter Brouwers

Peter Paul van de Beek




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